Demerton
This Privacy Policy (hereinafter referred to as “this Policy”) applies to the official website of Deme Fan Intelligent Technology Co., Ltd. (hereinafter referred to as “Deme Fan” or “us”) and the collection, use, storage, sharing, and transfer of information related to you in your use of this website (including all pages and links of this website).
Before using this website, please carefully read and understand this policy to ensure that you fully understand and agree before starting to use it. By clicking the “Agree” button and accessing or using this website, you agree to be bound by this policy. In the future, you do not need to obtain your consent for providing personal information through any page or link on this website. If you do not agree with the content of this policy, please do not access or use this website.
Deme Fan attaches great importance to protecting your personal privacy. Sometimes we need certain information to provide you with the services you request. This policy explains the data collection and usage in these situations. The content of this policy can be updated by Deme fans at any time. Once the updated privacy policy is published, it will effectively replace the original privacy policy. However, without your explicit consent, we will not reduce your rights under this personal information protection policy.
If you have any questions, opinions or suggestions, please contact us through the following methods:
Email: dmd@dmdzn.com
Normally, we will reply within ten days after receiving the email.
This policy helps you understand the following content:
Personal information collection and usage rules
General rules for the collection and use of personal information
How do we use cookies and similar technologies
How do we store your personal information
How do we protect your personal information
Your rights
How to update this policy
Rules for collecting and using personal information
We will collect and use your personal information of the following types for the following purposes:
Helping you complete registration and login
In order for us to provide you with continuous and stable service, as well as personalized and better service experience, we need you to provide basic registration or login information, including name, phone number, (mobile phone), email, company name, login name, industry, customer type, and company name. During the registration process, identifying non mandatory information will help us provide you with better and more personalized services and experiences. However, if you do not provide non mandatory information, it will not affect your basic use of membership services.
Based on the information you provide, we will send marketing messages, user survey questionnaires, etc. to you via email, SMS, phone or other means to promote Demo Fan’s products or services, and improve our services based on your feedback from user surveys.
If you only need to use the basic functions such as browsing on this website, you do not need to register as a user of this website and provide the above information.
Personal information collection for consulting services, online customer service, and complaint services
When you use the consulting services, online customer service, and complaint services on this website, we require you to provide necessary personal information, including name, phone number (mobile phone), email address, and company name.
Based on the information you provide, we will contact you via email, text message, phone or other means to respond to your inquiries, process your service application, and complaint matters. We will also send you marketing messages, user survey questionnaires, etc. to promote Demo’s products or services, and improve our services based on your feedback from user surveys.
If you only need to use the basic functions of this website, such as browsing, and do not need to use consulting services, online customer service, or complaint services, you do not need to provide the above information.
Personal information collection for training and maintenance services
When you use the training and repair services on this website, we require you to provide necessary personal information, including name, gender, phone number (mobile phone), email, company name, company address, and company type.
Based on the information you provide, we will contact you via email, text message, phone or other means to process your training and repair requests and provide corresponding services. We will also send you marketing messages, user survey questionnaires, etc. to promote Demo’s products or services, and improve our services based on your feedback from user surveys.
If you only need to use the basic functions such as browsing on this website and do not need to use training or repair services, you do not need to provide the above information.
Personal information collection for anti-counterfeiting query services
When you use the anti-counterfeiting query service on this website, we require you to provide necessary personal information, including phone numbers (mobile phones).
We will process your anti-counterfeiting query application based on the information you provide, and we will send you marketing information, user survey questionnaires, etc. to promote Demo Fan products or services, and improve our services based on your user survey feedback.
If you only need to use the basic functions such as browsing on this website and do not need to use anti-counterfeiting query services, you do not need to provide the above information.
Personal information collection for job application services
When you use the job application service on this website and choose “online resume delivery”, we require you to provide the necessary personal information, including name, gender, date of birth, phone number (mobile phone), email, current address, education experience, language ability, and work experience.
When you use the job application service on this website and choose “email resume delivery”, we need you to provide the necessary personal information, including your name and email address.
We will contact you via email, text message, phone or other means based on the information you provide to process your job application.
If you only need to use basic functions such as browsing on this website and do not need to use job application services, you do not need to provide the above information.
Personal information collection for sending product information
When you wish to obtain the product specifications, comprehensive samples, and other electronic documents of the Demo Fan products displayed on this website, we require you to provide necessary personal information, including name, phone number (mobile phone), email, and company name.
Based on the information you provide, we will send you the electronic version of the product specification sheet for the product you have selected via email. We will also send you marketing information, user survey questionnaires, etc. to promote Deme’s products or services, and improve our services based on your feedback from user surveys.
If you only need to use the basic functions such as browsing on this website and do not need to obtain electronic documents such as product specifications and comprehensive samples through this website, you do not need to provide the above information.
Personal information collection for software registration and upgrade services
When you wish to use software registration or upgrade services, we require you to provide necessary personal information, including phone number (mobile phone) and email address.
We will verify your identity based on the information you provide and the software product number you provide, and provide software registration and upgrade services. We will also send you marketing information, user survey questionnaires, etc. to promote Demo Fan products or services, and improve our services based on your feedback from user surveys.
If you only need to use the basic functions such as browsing on this website and do not need to use software registration or upgrade services, you do not need to provide the above information.
When using the services provided on this website, if you need to input personal information of other natural persons, please ensure that you have obtained authorization from the relevant rights holders for the provision and use of the above information.
General rules for the collection and use of personal information
Entrusted processing: Some specific modules or functions on this website are provided by external suppliers. For example, we will hire service providers to assist us in providing customer support and marketing promotion. We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we entrust the processing of personal information, requiring them to process and protect personal information in accordance with our requirements, this policy, and any other relevant laws, regulations, and standards related to personal information confidentiality and security.
Sharing and Transfer: Except for the following situations, Deme Fan will not share your personal information with any company, organization, or individual other than our company, nor will it transfer your personal information to any company, organization, or individual, unless you explicitly agree:
1) In order to provide you with our services, we may share your information with third-party service providers (partners, Deme Group, and other third parties) that we cooperate with on this website, in order to achieve the purpose described in the personal information collection rules section of this policy and enable you to obtain the services you need normally.
2) Fulfill our obligations and exercise our rights under this policy or other agreements we have reached with you.
3) According to your legal needs or with your authorized consent.
4) Provided based on social public interests that comply with laws and regulations.
5) When it comes to mergers, acquisitions, or bankruptcy liquidation, if it involves the transfer of personal information, we will publish the names and contact information of new companies and organizations that hold your personal information through this website, and require the new companies and organizations that hold your personal information to continue to be bound by this personal information protection policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
6) We may share your personal information with the public in accordance with laws and regulations or mandatory requirements from government regulatory authorities.
7) This website may provide your phone number (mobile phone) to mobile operators in order to promptly send messages or service notifications to your mobile devices.
We will sign strict confidentiality agreements and information protection agreements with companies, organizations, and individuals who share user information, requiring them to handle user information in accordance with this privacy policy and any other relevant confidentiality and security measures.
Public disclosure: We will only publicly disclose your personal information in the following circumstances:
1) After obtaining your explicit consent;
2) In cases based on laws, legal procedures, litigation, or mandatory requirements from government regulatory authorities.
How do we use cookies and similar technologies
We may use a technique commonly referred to as “cookies” to determine the number of users and how the website is utilized, as well as which pages are accessed. Cookies are a basic unit of data sent by a website to your browser, which will be stored in your system but will not collect personal information that can be used to determine identity. You can set your browser to prompt when receiving a cookie, and it is up to you to decide whether to accept the cookie. You can also set your browser to reject cookies, but this can prevent certain features from working properly when accessing certain websites.
The following lists the types of cookies we use, divided into two categories: absolutely necessary cookies and functional cookies. When you visit this website or use related services, we will use cookies according to your choice.
1) An absolutely necessary cookie website cannot run without these cookies and you cannot close them in the system. Usually, these cookies are set only based on the actions you make (i.e. service requests), such as setting privacy preferences, logging in, or filling out forms. You can set your browser to block or prompt you with these cookies, but it may cause certain website features to malfunction.
2) Function Cookies These cookies allow for enhanced functionality and personalized content. We or third-party providers who have added their services to our page can set them up. If you do not allow the use of these cookies, some or all of the functionality may not work properly.
How do we store your personal information
The personal information we collect within the territory of the People’s Republic of China will be stored within the territory of the People’s Republic of China.
During your use of our website services, we will continue to save your personal information. After you cancel your account on this website or are terminated from using this website and services, or if you have not used it again for more than 1 year after registering or using related services, we can permanently delete your registration information from the server or anonymously save it within the time limit specified by laws and regulations. After exceeding the above-mentioned user information retention period, this website will delete or anonymize your user information.
We may need to retain your information or part of it for an extended period of time only for the following purposes:
1) Comply with applicable laws and regulations.
2) Comply with the requirements of court judgments, rulings, or other legal proceedings.
3) Comply with the requirements of relevant government agencies or other authorized authorities.
4) We have reason to believe that we need to comply with relevant laws and regulations.
5) The use is reasonably necessary for the execution of relevant service agreements or this privacy policy, the maintenance of public interests, the handling of complaints or disputes, and the protection of the personal and property safety or legitimate rights and interests of our customers, our affiliated companies, other users or employees.
How do we protect your personal information
We have used security measures that comply with industry standards to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonable and feasible measures to protect your personal information.
We will take all reasonable and feasible measures to ensure that unrelated personal information is not collected. We will only retain your personal information for the period necessary to achieve the objectives stated in this policy, unless an extension of the retention period is required or permitted by law.
We will regularly update and publicly disclose the relevant content of security risk and personal information security impact assessment reports.
The internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities.
After an unfortunate personal information security incident occurs, we will promptly inform you of the basic situation and possible impact of the security incident in accordance with legal requirements, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will take reasonable and effective measures to publish announcements.
At the same time, we will also proactively report the handling of personal information security incidents in accordance with regulatory requirements.
Your rights
According to relevant laws, regulations, standards in China, as well as common practices in other countries and regions, we guarantee that you exercise the following rights over your personal information:
Access your personal information
You have the right to access your personal information, except in exceptional circumstances stipulated by laws and regulations. If you want to exercise your data access rights, you can log in to this website at any time and go to [Home>My Demo Fans>Personal Information] to access it. If you are unable to access your personal information through the above methods, you can send an email to:【 dmd@dmdzn.com 】We will reply to your visit request within ten days.
Correct your personal information
When you discover errors in the personal information we process about you, you have the right to request us to make corrections. You can log in to this website and go to [Home>My Demo Fans>Personal Information] to make corrections.
If you are unable to correct your personal information through the above methods, you can submit a correction request through the methods listed in “Accessing Your Personal Information” above. We will reply to your correction request within 30 days after receiving your application.
Delete your personal information
In the following situations, you can request us to delete your personal information through the methods listed in “Accessing Your Personal Information” above:
1) If our handling of personal information violates laws and regulations;
2) If we collect and use your personal information without your consent;
3) If our handling of personal information violates our agreement with you;
4) If you no longer use our products or services, or if you cancel your account;
5) If we no longer provide you with products or services.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations, or if these entities have obtained your independent authorization.
When you delete information from our service, we may not immediately delete the corresponding information in the backup system, but we will delete this information during backup updates.
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Change the scope of your authorized consent
Each service or function requires some basic personal information to be completed. For additional personal information collected, you may grant or revoke your authorization at any time. After you withdraw your consent, we will no longer process the corresponding personal information. But your decision to withdraw your consent will not affect the personal information processing previously carried out based on your authorization.
If you do not want to accept the commercial advertisement we send you, you can cancel it at any time by:
【 dmd@dmdzn.com 】
Cancel account
You can cancel your previously registered account at any time by following the steps below:
【 dmd@dmdzn.com 】
After canceling your account, we will stop providing you with corresponding services or functions, and delete your personal information according to your request, except as otherwise provided by laws and regulations.
Obtain a copy of personal information
You have the right to obtain a copy of your personal information, and you can operate it yourself through the following methods:
【 dmd@dmdzn.com 】
Constrained information system for automatic decision-making
In certain service functions, we may only make decisions based on non manual automatic decision-making mechanisms, including system information, algorithms, etc. If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us, and we will also provide appropriate remedies.
Respond to your above request
To ensure security, you may need to provide a written request or other means of proving your identity. We may first request you to verify your identity before processing your request.
We will provide a response within ten days after verifying your identity.
For your reasonable requests, we do not charge any fees in principle, but for requests that are repeated multiple times or exceed reasonable limits, we will charge a certain cost depending on the situation. We may reject requests that are unreasonably repetitive, require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are highly impractical.
We will not be able to respond to your request in the following situations:
1) Related to the fulfillment of legal and regulatory obligations by personal information controllers;
2) Directly related to national security and national defense security;
3) Directly related to public safety, public health, and major public interests;
4) Directly related to criminal investigation, prosecution, trial, and enforcement of judgments;
5) The personal information controller has sufficient evidence to indicate that the personal information subject has subjective malice or abuse of rights;
6) For the purpose of protecting the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain my consent;
7) Responding to a request from a personal information subject will result in serious damage to the legitimate rights and interests of the personal information subject or other individuals or organizations;
8) Involving trade secrets.
How to update this policy
Our personal information protection policy may change.
Without your explicit consent, we will not reduce your rights under this policy. We will post any changes made to this policy on this page.